How Employees Affect Consumer Behavior :: essays research papers

How Employees Affect Consumer Behavior Summary   Ã‚  Ã‚  Ã‚  Ã‚  I am going to discuss how employees affect consumer behavior and what I believe are the best ways to improve their effectiveness. I will be drawing upon my experiences as a consumer and working in a retail environment. Comments   Ã‚  Ã‚  Ã‚  Ã‚  No one fulfills your corporate philosophy or promotes your products and services more than your employees. They are like ambassadors representing the United States when the president can not be there in person. You need them to act on your behalf when dealing with customers. If the customers aren't treated well once in your store or business, what good does it do to use marketing to get them into your store or business. You also have the problem of each customer who was treated poorly, telling other people about their bad experience with your company. This might not seem like a big deal, but it is and it's even worse when people are telling others how great your competitor treated them.   Ã‚  Ã‚  Ã‚  Ã‚  I've had a few experiences where I have felt that I haven't been treated properly or fairly by store employees. Most of the time I've been able to find another person to help solve my problem and I was able to walk away a satisfied customer. There are some instances when I have consciously went to a competing business, because of the way I was treated. I know I am not the only person who does this, so I feel it is very important to have a work force that helps market your products, by being friendly and knowledgeable. This will prevent customers from turning away from your products and services. Ask your workers if they would recommend your product or service to their family and friends. If your people lack confidence in your company, you need to find out why and fix it. You want them to be proud to use your product or service so they can convey this feeling to the customers.   Ã‚  Ã‚  Ã‚  Ã‚  Some of the things that turn off consumers are long lines and employees who don't pay attention or just go through the motions. Rudeness, impatience, and judgmental remarks are very damaging to your company image. Workers who are poorly trained or don't know about your product or service serve no purpose and let down customers. Lies, dishonesty, and promises that are broken cost companies a lot of business when you look at the long run. Ask your workers if they would recommend your product or service to their family and friends. If your people lack confidence in your company, you need to find out why and fix it.

Case Digests And Political Law Essay

Facts: Petitioner was charged with violation of Section 2 (4) of the revised securities act. Respondent filed to cancel the passport of the petitioner and to issue a hold departure order. The RTC ordered the DFA to cancel petitioner’s passport, based on the finding that the petitioner has not been arraigned and there was evidence to show that the accused has left the country with out the knowledge and the permission of the court. Issue: Whether or Not the right to travel may be impaired by order of the court. Held: The bail bond posted by petitioner has been cancelled and warrant of arrest has been issued by reason that he failed to appear at his arraignments. There is a valid restriction on the right to travel, it is imposed that the accused must make himself available whenever the court requires his presence. A person facing criminal charges may be restrained by the Court from leaving the country or, if abroad, compelled to return (Constitutional Law, Cruz, Isagani A., 1987 Edition, p. 138). So it is also that â€Å"An accused released on bail may be re-arrested without the necessity of a warrant if he attempts to depart from the Philippines without prior permission of the Court where the case is pending (ibid., Sec. 20 [2nd par. ]). Article III, Section 6 of the 1987 Constitution should be interpreted to mean that while the liberty of travel may be impaired even without Court Order, the appropriate executive officers or administrative authorities are not armed with arbitrary discretion to impose limitations. They can impose limits only on the basis of â€Å"national security, public safety, or public health† and â€Å"as may be provided by law,† a limitive phrase which did not appear in the 1973 text (The Constitution, Bernas, Joaquin G.,S.J., Vol. I, First Edition, 1987, p. 263). Apparently, the phraseology in the 1987 Constitution was a reaction to the ban on international travel imposed under the previous regime when there was a Travel Processing Center, which issued certificates of eligibility to travel upon application of an interested party (See Salonga vs. Hermoso & Travel Processing Center, No. 53622, 25 April 1980, 97 SCRA 121). Holding an accused in a criminal case within the reach of the Courts by preventing his departure from the Philippines must be considered as a valid restriction on his right to travel so that he may be dealt with in accordance with law. The offended party in any criminal proceeding is the People of the Philippines. It is to their best interest that criminal prosecutions should run their course and proceed to finality without undue delay, with an accused holding himself amenable at all times to Court Orders and processes

The Effects Of Cell Phones On Society s Obsession Without...

LITERATURE REVIEW Recent studies suggest that cell phones have evolved into something more than a simple communication tool, gaining its own place in various aspects of social interaction. For instance, a qualitative study on Australian adolescents revealed that cell phones play an integral part in the lives of young Australians (Walsh, White, Ross, 2008). Some of the participants in the study reported very strong attachment to their cell phones; they felt as though their cell phones were part of them. Mozes introduced the concept of materialism and the factors that contribute to society’s obsession without devices. In his article, â€Å"Can Excessive Cellphone Use Become an Addiction,† published by U.S. News World Report, Mozes stated, â€Å"The way we treat and interact with our devices is often impulsive and uncontrollable. Roberts also explained that there are benefits to cell phones, but, â€Å"like anything, if we go overboard it can become a problem.† Roberts explained that numerous factors including materialism and impulsiveness play a role in turning cell phone use into an addiction. Roberts was quoted by Mozes as saying, â€Å"That’s particularly true when we use them excessively in public, . . . Because when we do so we’re signaling that we’ve got this shiny object, this status symbol, our iPhone or Android or Blackberry, and that we’ve got important people to talk to or text, who are may be even more important than the people right in front of us. And that we’re so importantShow MoreRelatedLike The Spread Of A Zombie Plague, The Modern Technology1137 Words   |  5 PagesLike the spread of a zombie plague, the modern technology obsession is rapidly infecting the public. 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